Introduction
SANDRONIX ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you visit www.sandronix.in, use our enquiry form, or contact us, how we use it, and the choices you have. By using this website, you agree to the practices described here.
1. Information we collect
We collect only the information you choose to give us, plus a small amount of technical data needed to run the website securely.
- Enquiry form: your name, email address, the service you are interested in, and the project details you write.
- Emails and calls: any information you share when you email us, message us on WhatsApp, or call us.
- Technical data: your IP address, which we use to limit spam (see section 4). Our server may also keep basic error logs that include IP addresses, to keep the site working and secure.
- Admin login: our team's login details, used only to manage blog posts. Visitors do not create accounts.
2. How we use your information
- To reply to your enquiry and discuss your project.
- To prepare a proposal, quotation or project plan that you ask for.
- To keep our website secure and prevent spam or misuse.
- To improve our services and the information on this website.
We do not sell your personal information, and we do not use it for third-party advertising.
3. Where your enquiry goes
When you submit the enquiry form, your details are sent by email to our team at info@sandronix.in. We do not store enquiries in a database on the website. The email is kept in our mailbox for as long as needed to handle your project and for our business records.
4. Spam protection
To block automated spam, the form contains a hidden field that real visitors never fill in, and we limit the number of enquiries that can be sent from one internet connection in a short period. For this, we temporarily record the IP address and time of recent enquiries. These records are removed automatically after a short time.
5. Cookies and third-party services
Our public website does not set its own tracking or advertising cookies. The following third-party services may set their own cookies or collect data when you use them:
- Google Fonts: fonts are loaded from Google servers, which may log your IP address as part of normal font delivery. See Google's Privacy Policy.
- Google Maps: the map on our About section is provided by Google and may set cookies according to Google's Privacy Policy.
- WhatsApp, Facebook, Instagram, LinkedIn, Pinterest: links to these platforms take you away from our website. Their own privacy policies apply once you leave.
Your browser settings let you block or delete cookies at any time.
6. How long we keep information
- Enquiry emails: kept while needed for your project and for our records, then deleted.
- Spam-protection records: removed automatically within a short period (about 10 minutes).
- Website error logs: kept only as long as needed to fix problems, then removed.
7. Sharing your information
We share personal information only when needed to run our business: for example, with our email and hosting providers, which process data on our behalf. We may also share information if the law requires it. We do not share your details with anyone else for their own marketing.
8. Security
We take reasonable steps to protect your information, including secure HTTPS connections, protected server folders, password-protected admin access, and limits on spam and abuse. No method of sending or storing information over the internet is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive financial or identity documents through the website or email.
9. Your rights
You can ask us at any time to:
- tell you what personal information we hold about you;
- correct information that is wrong or incomplete;
- delete your information, unless we must keep it for legal reasons;
- stop contacting you for any reason.
To make a request, email info@sandronix.in from the address you used. We may ask you to confirm your identity before we act. We will reply within a reasonable time.
10. Children
Our services are meant for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has sent us information, please contact us and we will delete it.
11. Links to other websites
This website links to social media and other third-party sites. We are not responsible for the privacy practices of those sites. Please read their privacy policies before sharing any information with them.
12. Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Continued use of the website after an update means you accept the revised policy.
13. Contact us
If you have any questions about this policy or how we handle your information, please contact us: